This mobile app helps you:
- Communicate directly through the app to resolve issues and request roaming packages
- Stay on top of data, roaming, and overall usage bill through the app giving you peace of mind at work
- Get answers quickly through handheld customer support within chat formatted features
Mobility Service Desk
Get issues resolved directly through the Service Desk feature on your app. Here, you’re able to communicate within a chat dialogue about issues like roaming, data overages, hardware problems, and upgrading your device. You’ll get updates and notification badges directly to your phone to let you know if your issue has resolved or has been pushed forward through the support process.
Roaming
You won’t forget about roaming when you’re on a work trip because the application will immediately alert you if your phone is roaming with or without a roaming package applied.
Carrier Summary
Stay on top of how you use your company phone with Carrier Summaries. This feature will show you how you’ve used your phone over a billing cycle compared to policy allowances through colourful alert displays.
Other Features
An interactive dashboard summarizes all tool data so you can get a clear view into your device instantly
Set your application to show what widgets to display in your menu through toggled settings
Contact us by phone or email with quick access to contact information
Note
This app is intended for those that utilize mobile technology and/or services within the CWB Financial Group.
Continued use of GPS running in the background can dramatically decrease battery life.